Introduction
AQ Team Realty ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aqteamrealty.com or submit an inquiry through our contact forms.
Please read this policy carefully. By using our website, you agree to the practices described here.
Information We Collect
We may collect the following information when you submit a form on our website:
- Full name
- Phone number
- Email address
- Property or inquiry details you voluntarily provide
How We Use Your Information
We use the information you provide to:
- Respond to your real estate inquiries
- Contact you via call, email, or text message regarding your request
- Confirm appointments, send reminders, and notify you of schedule updates or important changes
- Improve our services
SMS / Text Messaging Terms and Conditions
By providing your phone number and submitting a form on our website, you consent to receive SMS text messages from AQ Team Realty. The following terms apply:
- We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
- You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the message "STOP," we will send you an SMS to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at info@aqteamrealty.com.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read this Privacy Policy.
Data Sharing and Sale
Data will not be sold or shared with third parties for marketing or promotional purposes. This includes but is not limited to phone numbers, email addresses, and any other personal information you provide. This policy applies to all residents, including California residents under the California Consumer Privacy Act (CCPA).
We may share your information only in the following limited circumstances:
- With our transaction management or CRM platform to facilitate your real estate transaction
- As required by law or to comply with legal obligations
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights (California Residents)
Under the CCPA, California residents have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell your data)
To exercise these rights, contact us at info@aqteamrealty.com.
Contact Us
If you have questions about this Privacy Policy, please contact us:
AQ Team Realty
3180 University Ave Suite 615
San Diego, CA 92104
Phone: (619) 345-5478
Email: info@aqteamrealty.com