Privacy Policy

Introduction

AqTEAM Realty ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aqteamrealty.com or submit an inquiry through our contact forms.

Please read this policy carefully. By using our website, you agree to the practices described here.

Information We Collect

We may collect the following information when you submit a form on our website:

• Full name
• Phone number
• Email address
• Property or inquiry details you voluntarily provide

We also collect certain information automatically when you visit our website — such as your IP address, device and browser characteristics, the pages you view, and how you interact with the site — through cookies and similar technologies, including the advertising and analytics tools described below.

How We Use Your Information

We use the information you provide to:

• Respond to your real estate inquiries
• Contact you via call, email, or text message regarding your request
• Confirm appointments, send reminders, and notify you of schedule updates or important changes
• Improve our services

SMS / Text Messaging Terms and Conditions

By providing your phone number and submitting a form on our website, you consent to receive SMS text messages from AqTEAM Realty. The following terms apply:

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the message "STOP," we will send you an SMS to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at info@aqteamrealty.com.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read this Privacy Policy.

Cookies and Advertising Technology

Our website uses cookies and pixel technologies from advertising and analytics partners, specifically the Meta (Facebook) Pixel and the Google tag. These tools help us measure how visitors use our site, understand which of our advertising is effective, and show you relevant ads for our services on other platforms. They may collect your IP address, browser and device information, the pages you visit, actions you take on the site (such as clicks, scrolling, and form submissions), and — when you submit a form — a hashed (encoded) version of contact details used only for advertising measurement.

You can limit this collection through your browser's cookie controls or ad-blocking tools, and through the platforms' own settings: Meta Ad Preferences and Google Ads Settings. You may also contact us at info@aqteamrealty.com to exercise the privacy rights described below.

Data Sharing and Sale

We do not sell your personal information. We do not share the contact details you submit through our forms — such as your phone number or email address — with third parties for their own marketing purposes.

We may share or disclose information in the following circumstances:

• With our transaction management or CRM platform to facilitate your real estate transaction
• With advertising and analytics partners (Meta and Google) through the cookies and pixel technologies described above, for advertising measurement and to show you relevant ads — activity that may be considered "sharing" under California law, which you may opt out of as described below
• As required by law or to comply with legal obligations

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights (California Residents)

Under the CCPA, California residents have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale or sharing of personal information — we do not sell your data, and you can opt out of pixel-based ad sharing by emailing us at info@aqteamrealty.com or using the controls described in "Cookies and Advertising Technology" above

To exercise these rights, contact us at info@aqteamrealty.com.

Contact Us

If you have questions about this Privacy Policy, please contact us:

AqTEAM Realty
3180 University Ave Suite 615
San Diego, CA 92104
Phone: (619) 345-5478
Email: info@aqteamrealty.com